Doorstep Refunds

Doorstep Refunds

 
If you had doorstep loans from lender such as Provident, you may be able to get a refund of the interest you paid if the lender should have realised the loan was unaffordable for you.

Doorstep Refunds

 
If you had doorstep loans from lenders , you may be able to get a refund of the interest you paid if the lender should have realised the loan was unaffordable for you.

Doorstep Refunds

If you had doorstep loans from lender such as Provident, you may be able to get a refund of the interest you paid if the lender should have realised the loan was unaffordable for you.

What are doorstep loans?

Doorstep lending – also called home credit – is where a collector comes to your house to collect the repayments.

What is an “unaffordable” doorstep loan?

The regulator says that a loan is unaffordable if you couldn’t make the repayments without borrowing again. This could be borrowing from the same lender, from someone else, getting deeper into your overdraft or by not paying priority bills such as a utility bill.


So even if you always paid your Provident loan on time, it could still have been unaffordable.


If the lender should have realised the loan was unaffordable they should not have given it to you – that was irresponsible lending and you should get a refund back of the interest you paid.


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What are doorstep loans?

Doorstep lending – also called home credit – is where a collector comes to your house to collect the repayments.

What is an “unaffordable” doorstep loan?

The regulator says that a loan is unaffordable if you couldn’t make the repayments without borrowing again. This could be borrowing from the same lender, from someone else, getting deeper into your overdraft or by not paying priority bills such as a utility bill.

So even if you always paid your Doorstep loan on time, it could still have been unaffordable.

If the lender should have realised the loan was unaffordable they should not have given it to you – that was irresponsible lending and you should get a refund back of the interest you paid.

Our Fee

We work on a “No win No Fee “ basis, and we only charge you our fees upon successful outcome of your complaint with offer of refund from the Lender, bank and/Financial Service provider. Please see our detailed Terms and Conditions for more details.
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