Bank Charges Refund

Who can reclaim bank charges?

Any banking customer can reclaim bank charges. Allison Allcott can assist you every step of the way to get possible resolution your bank may offer you. These can include:

  • A partial refund. We may be able to speak to your bank to increase this amount if you are not happy, but again they are not obliged to do so (unless you have a valid case).
  • A full refund, but the bank insists that you use the money to pay off any debt (overdraft) you have with them. This would be considered fair by the Financial Ombudsman, as the bank is effectively putting you back to where you were before the charges were levied.
  • Financial help other than a refund, which can include barring any further charges for a period of time, or placing you on a payment plan to give you the opportunity to pay off your debt.
  • If your bank rejects your decision outright, but you feel you really have a valid case, there’s a chance that you received the bank’s standard template letter for such requests. If so, we can assist you further by outlining your case more firmly, even up to escalating your case to the Financial Ombudsman if it cannot be resolved by any previous attempts.

Let us thoroughly assess your case by filling out the form below with needed information. We will be in touch with you to discuss specifics right away.